Terms of Service

Lumea Digital Agency (LUMEA DIGITAL AGENCY – FZCO) is an international creative and digital marketing practice operated as a Dubai-based Free Zone company, serving clients internationally. These Terms govern your use of this website and any initial enquiry you send through it.

Use of the website

You may browse this site and contact us freely. You agree not to misuse the site, attempt to disrupt it, or use its content without permission.

Our services

Lumea offers social media, branding, web and event solutions. Services are delivered on a project basis, and the specific scope, timeline and fees are defined in a separate written agreement for each engagement.

Enquiries

Contacting us through this site does not create a binding contract. A working relationship begins only once a written agreement or proposal has been accepted by both parties.

Fees and refunds

Fees and any refunds are governed by the specific written agreement for each engagement. Refunds are not generally provided once a project has commenced, except where required by applicable law.

Intellectual property

All content on this website, including text, design, logos and imagery, belongs to Lumea unless stated otherwise. Ownership of project deliverables is defined in the relevant engagement agreement.

Limitation of liability

This website is provided on an "as is" basis. While we take care to keep its content accurate and available, we do not warrant that it will always be error-free or uninterrupted.

Governing law

These Terms are governed by the applicable laws of the United Arab Emirates and the Dubai Free Zone in which Lumea is established, without prejudice to mandatory protections that may apply in your country of residence.

Changes

We may update these Terms from time to time. The current version is always available on this page.